I am frequently asked what are the most important things to ask a contractor before engaging in a home improvement project. In my opinion there are 5 questions you should always ask any company before allowing them to work on your home, whether it is a repair or a full remodel. If you are planning a project in 2014, I encourage you to ask any contractor you plan to interview for bids these 5 questions.
- Are they fully licensed/bonded/insured? A reputable company should provide you with state licensing certificate number. Ask if they carry full workman's comp for their employees. It says a lot about a company that takes care of it's employees in case of a job related injury.
- Does the company offer any type of warranty on workmanship? At Cedarbrook, we have so much confidence in our skilled labor that we back each job with a 5 year workmanship guarantee.
- Does the contractor/company have a physical location/office? A full service and well established contractor should have an office with staff that is readily available to answer questions, contact a job foreman or assist with billing.
- Ask for references that you can speak to. If possible, ask for a couple of references from jobs that are more than 1 year old. Speaking to an older client can provide insight into how well the project is holding up.
- Will the estimate include all project details and costs? A quick sketch and price quote based on square footage is not a professional written estimate. Our design packages include a fully documented project scope, design plan and permit ready building plans. There are no hidden costs. Beware of signing any contract that does not provide detailed project and site preparation information along with the cost of materials.
Have a safe and happy New Year and a prosperous 2014!
- Mike